BurkeDaniel
  • Facebook
  • Google+
  • Instagram
  • Linkedin
  • Pinterest
  • Tumblr
  • Twitter
  • RSS
Make Disciples. Engage Culture. Love People.
  • Home
  • About
    • My Story
    • My Resume
  • Blog
    • Make Disciples
    • Engage Culture
    • Love People
    • Archives
  • Booking Requests
    • Public Speaking
    • Ministry Consulting
    • Testimonials
    • Booking Request Form
  • Contact
  • Home
  • Make Disciples
  • Assimilation
  • Connections Ministry 3.4 What Should We Say?

Connections Ministry 3.4 What Should We Say?

0

This is the third of five chapters in a 25 part blog series titled: The Five Elements of a Fully Implemented Connections Strategy, published over a five week period. Everything I have posted here is the result of my own personal experiences, from serving on church staffs, volunteering as a lay leader, and being brought in as a paid consultant. It is my hope that these posts will help you and your church get better at connecting with guests, not simply to increase your attendance and membership, but ultimately to grow the body of Christ. Implementing a Connections strategy (or “Assimilation” strategy) is a long term process, and one that relies on a culture of continual improvement. This chapter has five entries, which will all be linked below the post as they are published.

3.4 What Should We Say? Good question for follow-up calls right?

The answer: not much, really.

The goal is to connect with your guests, thank them for coming, invite them back, and answer any questions. And of course, communicate the “next steps” for your church. You’ll want to communicate your church’s “next steps” as clearly as possible. So, just do that. Don’t try to tell a bunch of jokes or seem cool or solve all the world’s problems. Tell them who you are, that you’re calling to thank them for being your guest, and that you would like to see them next week. Tell them about the next event that best matches their demographic (another reason follow-up is best done through the department specific to the guest’s life situation). That’s really all there is to it. We’re talking about a 60 second call. This isn’t a cold call; we all know when we give out our contact info someone is going to use it.

Phone Calls: “But we need to know what to say!” OK, fine. I’ll give you a quasi-script. But be careful here. I know can’t stand it when I’m stuck on the phone with a script reading customer service rep.

  • Introduce yourself. Make the phone call personal. The call is between you and the guest, not an organization and a guest.
  • Thank them for coming. A simple thank you. Not a long scripted “thank you for choosing us and not another church…” That just feels wrong.
  • Explain NEXT STEPS. Just about every church has them. This is really the whole point of Connections ministry, follow-up, and this blog series. In fact, we focus on communicating NEXT STEPS in our next blog post.
  • Invite them back to church (and whatever big event is coming).

Email:

If you need to leave a message or send an email, that is even easier. It only takes a few sentences to thank someone for coming and invite them back.

 

Next: 3.5 Next Steps

 

Main Series Page: The Five Elements of a Fully Implemented Connections Strategy

Element Two: Guest Services

3.1 Guest Follow-Up Process

3.2 Who Does Follow-Up?

3.3 How To Follow Up

3.4 What Should We Say?

3.5 Next Steps

You Should Share This:

  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Tumblr (Opens in new window)

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Contact:

  • Contact Us
    • Twitter
    • Facebook
    • Instagram
    • Linkedin
    • Google+

Top Posts & Pages

  • General George S. Patton's Gospel: Always Move Forward
  • Home
  • The Do's and Don'ts of Small Groups (Full Version)
  • Your Assimilation Process: First Impressions (1 of 5)
  • Your Assimilation Process: Guest Services (2 of 5)
  • Quote of the Week: C.S. Lewis

Subscribe!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 8,130 other subscribers

Tags

assimilation process Bible children Christ Christian Christianity church church guest services church serving opportunities church signs death Faith family fellowship first impressions at church god good church signage gospel Grace group connect events group link events guest management hope how to follow up with guests at church how to follow up with visitors at church how to start an assimilation process at church how to start an connections ministry at church how to train church greeters Jesus leaders leadership life love marriage next steps at church parenting priorities promote small groups purpose quote of the week relationships Scripture sin the church information desk what to give guests
(c) 2017 BurkeDaniel - All Rights Reserved